Return policy, warranty

Return policy, warranty

  • General rules:
     
    The return period is 07 days from the date you receive the goods (If the product is defective, 1 for 1 exchange applies).
     
    A) Exchange:
     
    You can return the received item if you encounter the following problems:
     
    Product is defective from the manufacturer.
     
    B) Warranty: (Warranty policy for plastic molds, rubber molds ):
     
    Permanent warranty for plastic injection molds and rubber molds for molds manufactured at PHUOC LOI CO., LTD. (Warranty conditions: molds must be maintained by PHUOC LOI CO., LTD.)
     
    For any further details or questions, please contact us via support phone number 0801 34 1882 - 023 215 3108 or send an email to the mailbox [email protected]  or . Sincerely thank.